obeng Terms of Use

When you join obeng, you agree to our terms of use. These terms set out how we operate our platform, how you use your account, and what happens if you breach our rules. We ask that you read them carefully before you deposit funds or place any bets.

Our services are available only where local law permits. We do not offer our services in jurisdictions where online wagering is prohibited. Users are responsible for verifying that access and use comply with their own jurisdiction's law. By accessing obeng, you confirm that you are in a jurisdiction where our service is legal and that you meet all eligibility requirements.

This page outlines the key terms that govern your use of obeng.

Account Opening and Eligibility

To open an obeng account, you must provide your name, email, phone number, and ID number. We verify your identity as part of our Know-Your-Customer (KYC) process. You must be of legal age in your jurisdiction to use our service. We reserve the right to request additional documentation to confirm your identity or address.

You are responsible for keeping your login credentials confidential. Do not share your password with anyone. If you suspect unauthorized access to your account, contact our support team immediately. We are not liable for losses resulting from unauthorized access if you have failed to protect your password.

You may not create multiple accounts. If we detect duplicate accounts created by the same person, we reserve the right to close all accounts and forfeit any funds. You may not use obeng on behalf of another person or entity. Your account is for your personal use only.

Deposits and Withdrawals on obeng

We accept deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers through mobile banking, local payment, online payment, or e-wallet. All deposits are non-refundable once confirmed. Funds appear in your obeng account within subject to verification of payment confirmation. You are responsible for ensuring you send funds to the correct account details we provide.

Withdrawals are processed during business hours. We verify your account and the withdrawal amount before initiating the transfer. Processing times depend on your bank—typically one to three business days. We do not charge withdrawal fees, though your bank or payment provider may apply small fees. We reserve the right to review large withdrawals for fraud prevention.

Betting Rules and Game Terms

When you place a bet on obeng, you accept the odds and payout terms displayed at the time of your bet. We do not guarantee any outcome. All games and betting markets are subject to our rules, which we display clearly before you place a bet. You acknowledge that you understand the rules of each game or market before you participate.

We reserve the right to void, cancel, or adjust bets if we detect fraud, system error, or violation of our terms. If a bet is voided, we refund your stake to your account balance. We do not offer refunds on losing bets. During Liga 1, Piala AFF, and other major tournaments, betting rules may be adjusted—we notify you of any changes in advance.

We at obeng enforce our terms fairly and transparently. Breach of our terms may result in account suspension or closure.

Prohibited Conduct

You may not use obeng for illegal purposes or in violation of any law. You may not engage in fraud, money laundering, or any activity that violates our terms. You may not use automated tools, bots, or scripts to access obeng or place bets. You may not attempt to manipulate odds, exploit system vulnerabilities, or collude with other users to gain unfair advantage.

If we detect prohibited conduct, we reserve the right to suspend or close your account and forfeit any funds. We may report suspected illegal activity to relevant authorities. We do not refund funds from accounts closed due to breach of our terms.

Dispute Resolution and Liability

If you have a dispute with obeng, contact our support team via email or in-app help. We will investigate your complaint and respond within a reasonable timeframe. We aim to resolve disputes fairly and transparently. If you are not satisfied with our response, you may escalate your complaint through our formal dispute process.

We are not liable for losses resulting from system downtime, network interruptions, or third-party payment provider failures. We are not liable for losses from your own mistakes, such as entering incorrect bet amounts or sending funds to wrong account details. We are not liable for losses from unauthorized account access if you failed to protect your password.

Our liability is limited to the amount of funds in your obeng account at the time of the claim. We do not accept liability for indirect, consequential, or punitive damages. These terms are governed by the laws of the jurisdiction where obeng operates. Any legal action must be brought in the courts of that jurisdiction.

Changes to Our Terms

We may update our terms at any time. We will notify you of material changes via email or in-app notification. Your continued use of obeng after changes are posted constitutes acceptance of the updated terms. If you do not agree with changes, you may close your account.

Jurisdiction Notice

Our services are available only where local law permits. We do not offer our services in jurisdictions where online wagering is prohibited. Users are responsible for verifying that access and use comply with their own jurisdiction's law. If you access obeng from a restricted jurisdiction, you do so at your own risk and in violation of our terms.

For questions about our terms or your account, contact our support team via email or in-app help. We are here to clarify our policies and help you understand your rights and obligations on obeng.