obeng Privacy Policy

This page describes what we collect when you use obeng and how we keep that data protected. We take your privacy seriously. Our obeng platform processes your personal information only for account management, payment processing, and fraud prevention. We explain our data practices transparently so you understand what happens to your information.

When you open an obeng account on Android, iOS, or desktop, we collect your name, email, phone number, and ID number. We use this information to verify your identity (KYC verification), process your deposits and withdrawals, and comply with financial regulations. We encrypt your data and store it securely. We do not sell your information to third parties.

Our privacy practices comply with applicable data-protection laws in our operating jurisdictions. Your data may be processed outside your country of residence. By using obeng, you consent to our data handling practices as described in this policy.

What Data We Collect on obeng

We collect account information when you join obeng. This includes your full name, email address, phone number, date of birth, and ID number. We also collect payment information when you deposit funds via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer. We do not store your credit card or bank account numbers—our payment processors handle that information securely.

We collect behavioral data when you use obeng. This includes your login history, games played, bets placed, deposits, withdrawals, and account balance. We use this data to operate our platform, detect fraud, and improve our service. We also collect technical information—your IP address, device type, operating system, browser type—to troubleshoot issues and prevent abuse.

We use cookies and similar technologies on our website and app. Cookies help us remember your preferences, keep you logged in, and analyze how you use obeng. You can control cookies through your browser or app settings. Disabling cookies may affect your experience on obeng. We do not use cookies to track you across other websites.

How We Use Your Data

We use your data to provide obeng services. This includes account verification, processing deposits and withdrawals, settling bets, and handling customer support. We use your email and phone number to send account notifications, transaction confirmations, and support responses. We do not send marketing emails unless you opt in.

We use your data to prevent fraud and comply with law. Our obeng compliance team reviews account data to detect suspicious activity—duplicate accounts, collusion, money laundering. We may freeze your account or report suspected illegal activity to authorities if required by law. We also use your data to enforce our terms of use and resolve disputes.

We use aggregated data to improve obeng. We analyze how users interact with our platform—which games are popular, which payment methods are most used, where our players are located. This helps us improve our service. We never identify individuals in this aggregated analysis.

How We Protect Your Data

We use encryption to protect your data in transit. All communication between your device and our obeng servers uses SSL (Secure Sockets Layer). Your password is encrypted and cannot be read by us or anyone else. Your personal information is stored on secure servers with access controls and firewalls. We do not store unnecessary data—we keep only what is needed to operate obeng.

Our payment processors are PCI-DSS compliant, meaning they meet strict security standards for handling payment data. We do not process or store full credit card or bank account numbers. When you withdraw funds, we send money only to the payment method you registered during account opening—we do not send funds to new methods without verification.

We at obeng keep your personal data confidential and process it only for legitimate business purposes.

Third-Party Processors and Data Sharing

Our obeng platform uses third-party payment processors to handle deposits and withdrawals. These processors access your payment information only to complete transactions. They are contractually bound to keep your data confidential and use it only for payment processing. We do not share your personal data with marketing companies, data brokers, or social media platforms.

We may disclose your data if required by law or court order. We may also share data with law enforcement if we suspect illegal activity. We may share anonymized data with analytics providers to understand platform usage. These third parties cannot identify you from the data we share.

Data Retention and Your Rights

We retain your personal data for as long as necessary to operate obeng and comply with legal obligations. Account data is kept for at least five years after your final transaction for fraud prevention and regulatory compliance. We delete data earlier if you request and we have no legal reason to retain it. You can request data deletion by contacting our support team.

Your data may be stored on servers located outside your jurisdiction. Different countries have different data-protection laws. By using obeng, you acknowledge that your data may be transferred to and processed in countries with varying levels of data protection. We take reasonable steps to protect your data regardless of location.

Cookies and Tracking

Our obeng website and app use cookies to remember your login, store preferences, and analyze usage. Essential cookies are necessary for obeng to function—these cannot be disabled. Preference cookies remember your language and settings. Analytics cookies help us understand how you use obeng. You can disable non-essential cookies through your browser or app settings, though this may affect your experience.

We do not use cookies for cross-site tracking or retargeting. We do not share cookie data with advertisers. We use analytics providers to measure traffic and user behavior—these providers are bound by contracts to keep your data confidential. You can view our analytics provider policies through our support team.

Contact Us About Your Privacy

If you have questions about our privacy practices on obeng, contact our support team via email or in-app help. You can request a copy of your data, ask us to correct information, or exercise your privacy rights. We will respond to requests within a reasonable timeframe. If you are in Jakarta, Surabaya, Bandung, or Medan and have local data-protection concerns, you may also contact our compliance team directly.

We may update this privacy policy at any time. We will notify you of material changes via email or in-app notification. Your continued use of obeng after changes are posted constitutes acceptance of the updated policy. We encourage you to review this policy periodically to stay informed about how we protect your data.